
Policy of
confidentiality

Protection Policy
This policy is intended to inform you about how your personal data is collected and processed when you browse the MUA GROUP website or use the features and services available through it.
1. Data Controller
The MUA GROUP website is operated by:
MUA MFO FRANCE
A French simplified joint-stock company (société par actions simplifiée) with share capital of EUR 1,000
Registered with the Nice Trade and Companies Register under number 981 975 568
Registered office: 19 boulevard Victor Hugo – 06000 Nice – France
MUA MFO FRANCE acts as the data controller in respect of the personal data collected and processed in connection with the operation of the website.
For any questions regarding the protection of your personal data, you may contact us at:
2. Data Subjects
The personal data processing activities carried out through the website may concern, in particular:
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visitors and users browsing the website;
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individuals using the contact form or otherwise contacting MUA GROUP through the website;
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prospective clients, clients, business partners or professional contacts entering into contact with MUA GROUP through the website;
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more generally, any individual whose personal data is provided to MUA GROUP in this context.
3. Personal Data Collected
Depending on how you use the website, MUA MFO FRANCE may collect the following categories of personal data:
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identification data, such as your first name and surname;
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contact details, such as your email address and telephone number;
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information contained in messages, enquiries or requests sent to MUA GROUP;
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information relating to your browsing activity and use of the website, in particular where cookies or similar tracking technologies are used;
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any other information you voluntarily choose to provide to us.
We encourage you to provide, through the website's forms or contact channels, only the information strictly necessary for us to process your request.
4. Purposes of Processing
Personal data collected may be processed for the following purposes:
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to operate, administer, secure and improve the website;
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to respond to enquiries submitted to MUA GROUP;
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to manage and follow up communications with prospective clients, clients, partners and other contacts;
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to present MUA GROUP's activities, expertise and services;
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where applicable, to manage pre-contractual or contractual relationships;
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to comply with the legal and regulatory obligations applicable to MUA MFO FRANCE;
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to establish, exercise or defend the rights and legal interests of MUA MFO FRANCE, including in connection with any dispute or legal proceedings;
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subject to applicable rules, to carry out professional communications and marketing activities.
5. Legal Bases for Processing
Depending on the nature of the processing activity concerned, personal data is processed on one or more of the following legal bases:
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the legitimate interests pursued by MUA MFO FRANCE, in particular to ensure the proper operation and security of the website, respond to enquiries and present its activities and services;
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the performance of a contract or the taking of pre-contractual steps, where communications take place in the context of a prospective or existing business or professional relationship;
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compliance with a legal or regulatory obligation to which MUA MFO FRANCE is subject;
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your consent, where such consent is required under applicable law, in particular in relation to certain cookies, tracking technologies or electronic communications.
6. Recipients of Personal Data
Personal data collected may be accessed, to the extent necessary and within the scope of their respective duties, by authorised personnel of MUA MFO FRANCE.
Personal data may also be disclosed to technical service providers and processors engaged by MUA MFO FRANCE, in particular for the hosting, maintenance, security, administration or operation of the website and its communication tools.
Such recipients may only process personal data in accordance with MUA MFO FRANCE's instructions and with applicable data protection laws and regulations.
Personal data may also be disclosed to administrative, judicial, regulatory or supervisory authorities where required by law or regulation.
7. Data Retention
MUA MFO FRANCE retains personal data for no longer than is necessary for the purposes for which it was collected.
In particular:
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data relating to a general enquiry is retained for the period necessary to process the request and, where appropriate, for an additional period allowing for the follow-up of the relationship or the protection of our legal rights;
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where a contractual relationship is entered into, personal data may be retained for the duration of that relationship and subsequently archived for the applicable statutory limitation or retention periods;
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data used for marketing or business development purposes is retained in accordance with the periods permitted under applicable law;
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data collected through cookies and other tracking technologies is retained for the periods specified in our Cookie Policy.
Certain data may be subject to intermediate archiving where its retention is necessary to comply with a legal or regulatory obligation or to allow MUA MFO FRANCE to establish, exercise or defend legal claims.
8. Cookies and Tracking Technologies
The website may use cookies and other tracking technologies that are necessary for its operation and, subject to your consent where required, technologies used in particular for audience measurement or to improve your browsing experience.
You may manage your cookie preferences at any time through the cookie management tool available on the website.
For further information, please refer to the website's Cookie Policy.
9. Transfers of Personal Data Outside the European Economic Area
Certain technical service providers used in connection with the operation of the website may, where applicable, process or host personal data in a country located outside the European Economic Area.
Where such transfers take place, MUA MFO FRANCE ensures that they are carried out in accordance with applicable data protection legislation, in particular on the basis of an adequacy decision adopted by the European Commission or appropriate safeguards such as the Standard Contractual Clauses approved by the European Commission.
10. Security and Confidentiality
MUA MFO FRANCE implements appropriate technical and organisational measures designed to protect the confidentiality, integrity and security of the personal data it processes and, to the extent possible, to prevent unauthorised access, use, alteration, disclosure or destruction.
Access to personal data is limited to individuals who require such access in connection with their duties or responsibilities.
11. Your Rights
In accordance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of personal data (the “GDPR”) and applicable French data protection law, you may, depending on the circumstances and the legal basis of the relevant processing activity, exercise the following rights:
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the right to access your personal data;
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the right to rectify inaccurate or incomplete personal data;
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the right to request the erasure of your personal data;
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the right to restrict the processing of your personal data;
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the right to object to the processing of your personal data, in particular for direct marketing purposes;
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the right to data portability, where applicable;
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the right to withdraw your consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out prior to such withdrawal;
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the right to provide instructions regarding the handling of your personal data after your death, in accordance with applicable French law.
12. Exercising Your Rights
You may exercise your rights or submit any question relating to the processing of your personal data by contacting:
or by writing to:
MUA MFO FRANCE
19 boulevard Victor Hugo
06000 Nice
France
In order to protect the confidentiality of the information concerned, MUA MFO FRANCE may request additional information where necessary to verify your identity.
MUA MFO FRANCE will endeavour to respond to your request within the time limits prescribed by applicable data protection legislation.
13. Right to Lodge a Complaint with the CNIL
If, after contacting MUA MFO FRANCE, you consider that the processing of your personal data does not comply with applicable data protection laws, you have the right to lodge a complaint with the competent French supervisory authority:
Commission Nationale de l'Informatique et des Libertés (CNIL).
14. Amendments to this Policy
MUA MFO FRANCE reserves the right to amend this policy, in particular to reflect changes in applicable laws and regulations, technical developments or changes to the personal data processing activities carried out through the website.
The version applicable to you is the version published on the website at the time of consultation.